When you send your shoes back to our factory for repair, it isn't really a repair at all; it's more of a total rebuild. We strip the shoes down and put them back onto their original last, thereby reshaping the upper back to how it was on the day they were first made.
The beauty of the Goodyear Welted shoe is that as you wear them, the leather insole shapes to your foot and when we repair them, we can leave the insole and just change the sole. This means that the shoe remains as comfortable as when you brought them back to us, even though the sole is as good as new.
We use our same express carrier services as with new orders to ship your repaired shoes back to you. The shipping amount charged during checkout of these items is for the cost of shipping back to you.
When you order your required repair, the shipping amount charged is used for us to send your shoes back to you via our express & fully tracked courier service.
Once ordered you simply need to print or make a note of your order reference within the package being returned and then return them to our factory address.
SHIPPING AND FULFILLMENT
We apologize if your order from our store was impacted by global shipping delays. Please see UPS, FedEx, DHL, China Post, USPS, DPD, Maersk, Nippon Express, Ryder System, TNT, Expeditors International, Panalpina shipping advisories.
All orders are experiencing longer lead times than normal. Please see shipping estimates in cart during checkout for updated delivery information. For more information, please see sections below entitled "Order Processing" and "Shipping Times".
ORDER PROCESSING
Products on website will have varying times to process and prepare for shipment.
Most personalized bottles purchased before 3 PM will ship out within five business days.
Most goods purchased before 3 PM will ship out within two business days.
SHIPPING TIMES
After your order has processed, your order will arrive in the specified time frame listed below based on the date and time that it is ships from the distribution center.
Ground: shipment arrives in 5-7 business days
2-Day: shipment arrives in 2 business days
Overnight: shipment arrives in 1 business day
MULTIPLE SHIPMENTS
Your order may arrive in multiple shipments. You will only be charged a single shipping fee for your entire order regardless of number of shipments.
Unisex Soft Repair TW Resole & Heel Grenson R46060411 Shoe Care
NZ$109.04
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SHIPPING AND FULFILLMENT
We apologize if your order from our store was impacted by global shipping delays. Please see UPS, FedEx, DHL, China Post, USPS, DPD, Maersk, Nippon Express, Ryder System, TNT, Expeditors International, Panalpina shipping advisories.
All orders are experiencing longer lead times than normal. Please see shipping estimates in cart during checkout for updated delivery information. For more information, please see sections below entitled "Order Processing" and "Shipping Times".
ORDER PROCESSING
Products on website will have varying times to process and prepare for shipment.
Most personalized bottles purchased before 3 PM will ship out within five business days.
Most goods purchased before 3 PM will ship out within two business days.
SHIPPING TIMES
After your order has processed, your order will arrive in the specified time frame listed below based on the date and time that it is ships from the distribution center.
Ground: shipment arrives in 5-7 business days
2-Day: shipment arrives in 2 business days
Overnight: shipment arrives in 1 business day
MULTIPLE SHIPMENTS
Your order may arrive in multiple shipments. You will only be charged a single shipping fee for your entire order regardless of number of shipments.
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Size Guide
This is a standardised guide to give you an idea of what size you will need, however some brands may vary from these conversions.
Ready to Wear Clothing
| Size | XXS - XS | XS - S | S - M | M - L | L - XL | XL - XXL |
|---|---|---|---|---|---|---|
| UK | 6 | 8 | 10 | 12 | 14 | 16 |
| US | 2 | 4 | 6 | 8 | 10 | 12 |
| Italy (IT) | 38 | 40 | 42 | 44 | 46 | 48 |
| France (FR/EU) | 34 | 36 | 38 | 40 | 42 | 44 |
| Denmark | 32 | 34 | 36 | 38 | 40 | 42 |
| Russia | 40 | 42 | 44 | 46 | 48 | 50 |
| Germany | 32 | 34 | 36 | 38 | 40 | 42 |
| Japan | 5 | 7 | 9 | 11 | 13 | 15 |
| Australia | 6 | 8 | 10 | 12 | 14 | 16 |
| Korea | 33 | 44 | 55 | 66 | 77 | 88 |
| China | 160/84 | 165/86 | 170/88 | 175/90 | 180/92 | 185/94 |
| Jeans | 24-25 | 26-27 | 27-28 | 29-30 | 31-32 | 32-33 |